1. Introduction

Welcome to Eleeva Adhesives. These Terms & Conditions (“Terms”) govern your use of our products, services, and website. By purchasing, using, or accessing Eleeva Adhesives, you agree to comply with these Terms. Please read them carefully, as they outline your rights, responsibilities, and the standards we uphold to ensure transparency and trust.

2. Definitions

• “Company” refers to Eleeva Adhesives, its affiliates, and authorized distributors.
• “Products” means all adhesive solutions, sealants, and related items manufactured or supplied by Eleeva Adhesives.
• “User” / “Customer” refers to any individual, business, or entity purchasing or using our Products.
• “Website” refers to official online platforms operated by Eleeva Adhesives.

3. Scope of Agreement

These Terms apply to:

• Purchase and use of Eleeva Adhesives Products.
• Access to our website, digital content, and customer support.
• Any promotional campaigns, warranties, or offers provided by the Company.

4. Product Usage

• Our adhesives are designed for professional and consumer use in construction, automotive, interior design, and general repair.
• Customers must follow manufacturer guidelines for safe application.
• Misuse, alteration, or use beyond recommended conditions voids warranties and may result in liability.
• Products are not intended for medical, food-grade, or unsafe applications unless explicitly stated.

5. Orders & Payments

• All orders are subject to acceptance and availability.
• Prices are displayed in local currency and may vary depending on region.
• Payment must be completed through approved methods before dispatch.
• The Company reserves the right to cancel or refuse orders suspected of fraud or misuse.

6. Delivery & Shipping

• Delivery timelines are estimates and may vary due to logistics or external factors.
• Risk of loss transfers to the Customer upon delivery.
• International orders may be subject to customs duties, taxes, or import restrictions, which are the Customer’s responsibility.

7. Returns & Refunds

• Returns are accepted within 14 days of purchase, provided Products are unused and in original packaging.
• Refunds are processed after inspection and may exclude shipping charges.
• Defective Products will be replaced or refunded in accordance with our Quality Assurance Policy.

8. Warranties & Limitations

• Eleeva Adhesives guarantees Products are free from manufacturing defects.
• Warranty covers replacement or refund only; it does not extend to indirect damages.
• The Company is not liable for misuse, improper storage, or unauthorized modifications.

9. Intellectual Property

• All trademarks, logos, product names, and content belong to Eleeva Adhesives.
• Customers may not reproduce, distribute, or modify Company materials without written consent.
• Unauthorized use of intellectual property may result in legal action.

10. Marketing & Promotions

• Promotional offers are valid for limited periods and subject to specific conditions.
• Discounts cannot be combined unless explicitly stated.
• The Company reserves the right to withdraw or modify promotions without prior notice.

11. Privacy & Data Protection

• Customer information is collected for order processing, support, and marketing (with consent).
• Data is handled in compliance with applicable privacy laws.
• We do not sell or share personal information with third parties, except as required for logistics or legal obligations.

12. Safety & Compliance

• Products must be stored in cool, dry conditions away from direct sunlight.
• Customers are responsible for ensuring compliance with local safety regulations.
• The Company provides Material Safety Data Sheets (MSDS) for professional users upon request.

13. Liability Disclaimer

• Eleeva Adhesives is not responsible for damages resulting from improper use, negligence, or failure to follow instructions.
• To the maximum extent permitted by law, liability is limited to the purchase price of the Product.

14. Third-Party Links & Services

• Our website may contain links to third-party platforms.
• Eleeva Adhesives is not responsible for the content, accuracy, or practices of external sites.
• Use of third-party services is at the Customer’s own risk.

15. Governing Law & Jurisdiction

• These Terms are governed by the laws of Pakistan.
• Any disputes shall be resolved in the courts of Punjab, Pakistan, unless otherwise required by law.

16. Amendments

• The Company may update these Terms periodically.
• Customers are encouraged to review Terms regularly to stay informed.
• Continued use of Products or services after changes indicates acceptance of updated Terms.